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| Vouchers - Questions and Answers |
| How to buy vouchers: |
| Gift vouchers can be bought like regular products. The moment you have bought a voucher and it has been validated (after payment) it appears in your shopping cart. With the link "mail voucher" you may now send any amount (within the total value of the voucher) by e-mail to a friend. |
How to mail vouchers:
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| To mail a voucher, please click on the link "mail voucher" in your shopping cart. Just fill in the form with a actual e-mail address, the desired amount and, if applicable, a short message. |
Shopping with vouchers:
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| The moment you have a voucher credited on your account, you may use it to pay your next order. During the checkout you may cash in your merchandise credit. Is your credit higher than the value you have to pay, then you may use the rest for your next order. |
| In case of problems: |
| Contact us at info@silberfaser.de Please describe the problem clearly, please mention also your client ID, the voucher code and the error message of the system. |
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